Frequently Asked Questions

We connect you with a network of senior living communities, and in -home care options, including assisted living, memory care, independent living, nursing homes, homecare, home healthcare, and hospice care, to make informed choices.

Our service starts with a comprehensive assessment of you or your loved one's needs, including health needs, lifestyle preferences, budget, and desired location(s). We then use our extensive knowledge of the options available to provide you with a personalized list of senior living communities and/or in-home care options, that match your criteria. You can explore these options, schedule tours, and make informed decisions by using our senior care advisors as a resource to make sense of the information you are gathering. We will stay in touch with you throughout the process to guide you to additional resources that you may need in your search or eventual move.

Yes, our referral service is completely free for seniors and their families. We are paid by the senior living communities when a placement is made, so there are no hidden fees or costs for you. Our role is similar to a real estate agent representing the buyer of a home. The best interest of the senior and their family is always our top priority.

We are knowledgeable on a wide range of senior living and in-home care options, including assisted living, independent living, memory care, nursing homes, homecare, home healthcare and hospice care. We understand that every senior has unique needs, and we strive to match them with the right care solution.

We carefully vet and select the senior living communities in our network. We consider factors such as licensing, state regulations, reviews, and resident feedback to ensure the communities meet our standards for quality care and services.

The time it takes to find a suitable solution for your situation can vary depending on your specific requirements and location. We work diligently to provide you with options as quickly as possible, and the timeline will depend on your preferences and availability for tours and assessments. We generally locate suitable options within minutes or hours of our first conversation with a family.

While we do not provide financial planning services, we can offer guidance on different payment options, including Medicaid, Medicare, long-term care insurance, and veteran's benefits. This sometimes includes connecting a family with other entities that can provide more detailed guidance. We recommend consulting with a financial advisor for personalized financial planning.

Yes, we offer solutions nationwide with our network of senior care advisors. We have a vast network of senior living communities and in-home care providers across the United States, to help you find options no matter where you or your loved one wants to reside.

If you have additional questions or need further assistance, please don't hesitate to reach out to our team. You can contact us through our website, and our experienced senior care advisors will be happy to assist you.

Getting started is easy. Simply visit our website, fill out our “Contact Us” form, or give us a call. Our senior care advisors will guide you through the process, starting with a personalized assessment to understand your needs and preferences. From there, we'll provide you with tailored senior care options to explore.